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Terms and conditions

I. Introduction and Objectives of the Document

This document pertains to the website sapori.school, which is operated and owned by SAPORI SCHOOL OÜ. This entity was established on September 27, 2023, and is located at Ahtri tn 12, Tallinn, Harjumaa 15551, Estonia, with the Register code 16827730. In this document, it is referred to as "Company/Sapori.school".


For any queries or communication, you may reach us through:

• Email at hello@sapori.school

• Telephone: +447479202838


These terms and conditions are formulated to clearly lay out the guidelines and rules for utilizing and providing services on the sapori.school website, henceforth known as the "Site".

When navigating our digital platform, terms including but not limited to "we", "us", "our", and "sapori.school" are used.

Your use of this site implies your acknowledgment and agreement to these terms and conditions. If you do not consent to these terms in their entirety, you should refrain from using our services.

Any additions or enhancements to our platform will be governed by these Terms and Conditions. The most current version of our Terms and Conditions can always be found on this page. We hold the right to modify, update, or alter any aspect of these Terms and Conditions, and will communicate any changes through the means available on our digital platform. It is your duty to periodically review this page for any updates.

Your continued engagement with or access to the Site after updates to the Terms and Conditions have been made indicates your agreement to these amendments.

II. Terms and definitions

  • Website: The site refers to the website sapori.school
  • Editor: Refers to SaporiSchool OÜ, publisher of sapori.school
  • User: Anyone using the Site.
  • Provider: Refers to SaporiSchool OÜ, as we identified above.
  • Customer: Means the natural person who accesses the Platform and places an Order for the purchase of Services offered by the Provider.
  • Services: Means any Services that are offered to the Customer for purchase, against payment, through the Platform.
  • Order: Means an order placed by the Customer via the Platform by which the Customer expresses his/her commitment to purchase one or more Services, under the conditions set out herein and/or agreed with the Provider by means of remote communication.
  • Contract: Means the consensual remote agreement between the Service Provider and the Client, without their simultaneous physical presence, regarding the sale or purchase of one or more Services on the Platform, by means of an Order launched by the Client and accepted by the Service Provider, in compliance with the legal provisions and the terms and conditions for the online provision of services by the Service Provider.
  • Content: The term "User Content" refers to data submitted by the user to the various sections of the Site.
  • Form: The form designates the form to request a free class and the form to purchase a subscription with online cooking classes.
  • Video Class: It is a lesson format in which the instructor provides the course information in pre-recorded video format.
  • Module: A series of classes/ lessons in cooking, and other areas, which are subject to a pre-established plan and timetable and take place in the formats offered in the Offer in the formats offered. Current information about the Courses offered by the Provider is posted on the website. The duration of a module varies from one course to another.

This document sets out the terms and conditions applicable to the relationship between the Service Provider and each Client using the Platform for, on the occasion of or after placing an Order. When you place an Order with us on the Site and we take the necessary steps to fulfil it, you will become a Customer, because you will enter into a contractual relationship with us (by means of a contract concluded at a distance, i.e. by electronic means). The privacy and personal data processing issues related to the use, in any form, of the Platform are governed by the privacy policy ("Privacy Policy") and the Cookie Policy ("Cookie Policy"), which supplement these Terms and Conditions. Please review the entire Privacy Policy and Cookie Policy, which can be found on our website.

III. The services offered

Sapori.school undertakes to provide the learner with services in the format of pre-recorded video lessons or live lessons, and the Client undertakes to accept and pay for the services provided by the provider in the manner and in accordance with the procedure laid down in the regulations. The services are provided in English & Franche, taking into account the use of terms and names, names of processes and ingredients, which may contain foreign letters and words. The duration of a lesson varies from one course to another For up-to-date information about the course structure, please refer to the relevant course description on the website.

IV. General legal requirements

You must be of legal age to register for the Service. If you are under 18 and therefore not yet of legal age to

form a contract, your parent or legal guardian must read these Terms and agree to them before using the

Service. If you are under 18 and your parent or legal guardian has consented to your use of the Service, then

both you and your parent or legal guardian agree that you will use or access the Services only in accordance

with these Terms. The Service is not available to:

(i) any Users who have previously been suspended or excluded from the Service; or

(ii) any person under the age of eighteen (18) whose use of the Service has not been approved by a parent

or legal guardian.

The site is open and free of charge to any user who meets the legal conditions for using the services. The use

of a service on the Site implies acceptance by the User of all these general conditions of use. Checking the box

dedicated to the general terms of use shall be deemed to have the same value as a handwritten signature by

the User. The User acknowledges the probative value of the Site Publisher's automatic recording systems and,

except for providing evidence to the contrary, waives the right to challenge them in the event of a dispute.

Acceptance of these general terms and conditions of use implies, on the part of the user, that he/she has the

legal capacity to do so. The General Terms of Use shall be those in force at the time of the User's visit.

V. Payments

You will be required to select a payment plan and provide sapori.school information regarding your credit card or other payment instruments. We may suspend or terminate your account and/or access to our Services and this Website if your payment is late and/or your offered payment method (e.g., credit card or PayPal account) cannot be processed or is declined or revoked. By providing a payment method, you expressly authorize us to charge the applicable fees on said payment method as well as taxes and other charges incurred thereto. Fees for classes are collected by sapori.school from students via Stripe and PayPal services.


We reserve the right to change sapori.school’ payment plans at any time. If applicable, we may give you advance notice of the fee changes. If you don’t agree with the fee changes, you can cancel your account and stop using the Services.


Discounts and special offers:

Offers are only available for a limited time. sapori.school reserves the right to modify or terminate this Offers at any time and for any reason. These Offers may not be combined with any other sale, promotion, discount, code, coupon and/or offer. The Offers are not transferable, exchangeable, refundable or redeemable for cash, credit, or gift cards, nor is it valid toward previous enrollments or renewals of existing enrollments.


REFUND POLICY:

If you cancel your paid enrolment for a class, sapori.school will offer you a full refund within the first 14 days after purchase and subsequently terminate your access upon the completion of the full refund. Refund(s) will not be provided unless your refund request is received on or before the (14th) day of the Service for which you are requesting a refund.


You will not be eligible for more than one refund during the 14-day period. Refund(s) will not be provided in whole or in part if requested for a second time around.


Refunds are not available for accounts that have violated the terms of service; violations are determined at sapori.school`a sole discretion. If we determine that you are abusing our refund policy, we reserve the right to suspend or terminate your account and refuse or restrict any and all current or future use of the Service without delivering a refund. To request a refund, email Support at hello@sapori.school. Refund policies for any of the Services are subject to change.

VI. Rights and Obligations of the Provider. Rights and obligations of the Client

Rights of the Provider:

  • Adjusting course content to suit student needs.
  • Temporarily suspending course access during specific periods (holidays, maintenance, etc.) with prior notification.
  • Canceling or rescheduling course access, with prior notification.
  • Unilaterally terminating the agreement in case of terms violation by the client.
  • Refusing service in case of non-payment.

Obligations of the Provider:

  • Ensuring the quality of services offered.
  • Providing services as per the subscription purchased and confirmed by the platform administrator.
  • Offering specified complimentary services or benefits (e.g., limited free additional courses or lessons).
  • Maintaining a safe and conducive learning environment.
  • Ensuring compliance with legal and ethical standards in course delivery.

Rights of the Client:

  • Choosing the type of subscription or package for the course.
  • Receiving specific complimentary services or benefits.
  • Receiving technical support from the provider.
  • Receiving answers to questions related to the course content. Questions should be directed to our community.

Obligations of the Client:

  • Providing accurate contact details.
  • Providing necessary equipment for attending the course (computer, internet connection, etc.).
  • Timely payment for the subscribed services.
  • Ensuring that the learner adheres to general moral and ethical standards during the course.
  • Collaborating with the platform staff to enhance the learning experience.

VII.

Rights

  • Change the teaching material during lessons to suit the needs of the student
  • Reschedule days and times to other dates and times on the calendar or cancel a lesson. To cancel a lesson or postpone the date and/or time of a lesson, the Provider must notify the Client in advance by telephone or e-mail. ➢ Unilaterally withdraw from the Agreement and terminate it without recourse to court in case of breach by the Customer of the conditions in the chapter on restrictions of use and in the chapter on the Customer's rights and obligations. ➢ Not to provide the service if no payment for the service has been made, unless the parties have agreed to a payment in instalments or a deferral of payment for the service.

VIII. Details of the distance service contract

The notification received by e-mail from you after the Order has been placed regarding the acceptance of that Order is for information purposes only and does not constitute acceptance of the Order by us. The order is accepted, and the Contract is deemed to be concluded between us and you, when you receive notification of acceptance of the order (by phone call/SMS/e-mail or otherwise) of the Services. Please note that the Contract forms part of this document (together with all other documents to which we refer) and any subsequent agreements between us and you in relation to the Order, whether made in writing, electronically or physically. Please note that only the official communication channels we indicate will be considered when dealing with your request. Therefore, if you have decided to contact us in another way, this will not be formally considered, but we will make every effort to respond in a timely manner, according to our capacity.

The validity of the contract shall terminate upon non-renewal of the subscription or in the event that the Platforms Administrator decides to terminate the user account when the User has violated the provisions of the Terms and Conditions, the additional policy(ies) mentioned or any applicable legal provision.

For information on money back, please refer to Chapter V of this document.

VIII. Intellectual property law

The content of the sapori.school platform: images, text, web graphics, scripts, software, design rights,

model rights, patents, trademarks is the entire property of the Company and is protected by the Copyright and

Related Rights Act and by intellectual and industrial property laws. The use without the Company's consent of

any of the elements listed above is punishable, according to the legislation in force.

The Company may grant the User/Customer, through an agreement, the right to use, in a described form,

certain content of the Site. This agreement applies strictly to the content(s) defined, for a period set out in the

agreement and only to the person(s) who have been allowed to use such content(s), without being able to use

other content of the sapori.school platform.

The use on the sapori.school platform of any registered brand name does not constitute advertising for

that company. The company assumes no responsibility and cannot be blamed for any damages arising from

the use of the site's content.

For complaints, please report any possible copyright infringements on the website to

hello@sapori.school

IX. Data processing

By filling in the form to obtain a class or ebook, by purchasing the services offered by the Company, by subscribing to the newsletter, as well as by contacting us via social media networks or by any other means (email, etc.), you understand that your personal data will be included in our database and will be processed under these Terms and Conditions in order to respond to your requests. For any details pertaining to the processing of personal data by sapori.school, please read our Privacy Policy. However, there is also the possibility that sapori.school may send you personalised offers if you are our customer, without you being subscribed to the newsletter, based on our legitimate interest for marketing and advertising purposes (Article 6/1/f of the GDPR). You may not use false email addresses/social media accounts pretending to be someone other than who you are or attempt to mislead sapori.school as to the origin of any comments. You are directly responsible for any comments you post and the accuracy of the information posted. sapori.school is not responsible and will not assume any liability for any comment posted by you or any third party. We have ensured that both our employees, who are authorised to process personal data, are committed to maintaining data confidentiality in accordance with the GDPR for the duration of their employment as well as

X. Use of cookies

sapori.school uses cookies. Cookies are data stored on the user's hard drive containing information about the user. The use of cookies is an advantage for visitors. For a list of the cookies used by our platform, their purpose, provider and lifetime, please visit our Cookie Policy.

XI. Data Security

sapori.school takes all security measures to protect the personal information of its Customers and Users

of its online platform.

By using the form to obtain a free class or ebook, purchasing a service offered by the Provider or making

communications via the contact details available on the online platform, as well as by providing personal

information for making a payment, the User assumes responsibility for the information submitted.

When you submit personal data to us, your information will be protected both offline and online. All

information about Users is confidential. Only employees whose specific job involves processing personal

information (e.g. technical support representatives) have access to Users' identification data. The servers on

which Users' personally identifiable information is stored are located in a secure facility

XII. Disclaimer of liability

The information contained on the sapori.school Site is for informational purposes only and is provided in

good faith from sources sapori.school believes to be reliable. If any information falls under the Copyright

and Related Rights Act, the User is requested to inform the Owner at hello@sapori.school so that the

necessary legal steps can be taken.

The Company reserves the right to modify any information displayed on the Site due to technical errors or

which, due to technical errors, presents information that is inaccurate/unsatisfactory for the use of the Site

(information that any user with an average level of education can judge as inaccurate/unsatisfactory).

The Company assumes no responsibility and cannot be held liable for any damages arising from the misuse of

information on this Site. We are not liable for malfunctions, viruses, damages caused by system errors as a

result of accessing our site.

With that said, we promise to do our best to keep the information provided up to date and of interest.

XIII. Links to third parties and banner ads

The site may provide links to third party sites. These links are established in agreement with the sites in

question, at a time when the Site would have deemed it appropriate to do so, given the content and services

of these sites. Such links on the Site to another site do not constitute a recommendation or endorsement of

that site or its content. It is up to the User to use this information with discernment and a critical mind.

We are under no obligation to filter and monitor and have not investigated or monitored any Third Party site

for accuracy, completeness or compliance with applicable law. We are not responsible for any damage or loss

caused as a result of your use of or reliance on such Third Party Sites.

Use these Third Party sites at your own risk. We suggest that you carefully review the policies and practices of

these third party sites and make sure you understand the sites before engaging in any type of action or

transaction. Complaints, claims or demands, concerns or questions regarding the products and services of Third

Party Sites should be directed and/or redirected to them.

Please be advised that the Site may be subject to the display of banner advertisements.

In this context, you agree that sapori.school will display those banner ads.

The terms and scope of these banners are subject to change without notice.

XIV. Errors, inaccuracies and other omissions

Occasionally, information on our platform may contain typographical errors, inaccuracies or omissions. We

reserve the right to correct such errors, inaccuracies and omissions and to change or update information if

details on our platform or on sites under the sapori.school umbrella are inaccurate at any time without

prior notice.

XIV. Prohibited uses of the site

In addition to the prohibitions already stated in the Terms and Conditions, you are not authorized to use the sapori.school website or its content for the following:

a. any illegal action;

b. solicit others to start or participate in illegal actions;

c. violate international, federal, local laws, rules, general laws or other local ordinances;

d. infringe or disrespect our or others' intellectual property rights;

e. harass, abuse, insult, injure, defame, slander, denigrate, intimidate or discriminate on the basis of sex,

sexual orientation, religion, ethnicity, race, age, nationality or disability;

f. publish false information or intentionally mislead by information;

g. post or transmit computer viruses or any other malicious code that may damage the functionality or operations of sapori.school or any of its partner sites and/or sites under the sapori.school umbrella;

h. collect or monitor the personal information of others;

i. cheat, act in a virtual crime using various internationally prohibited methods;

j. for any obscene or immoral purposes;

k. attack sapori.school's security systems or those of partner sites or sites under the sapori.school umbrella.

We reserve the right to terminate your access to our Services or those of our partner sites or sites under the

sapori.school

XV. Disclaimer of Warranties; Limitation of Liability

Sapori.school shall not be liable for damages of any kind which the Buyer or any third party may suffer as a result of the performance by the Provider of any of its obligations under the Order and for damages resulting from the use of the Site. By using the Content and purchasing a Service offered by the Provider, the User expressly and unequivocally accepts the terms and conditions of the Site, in the latest updated version, which is communicated within the Site, existing at the time of browsing the Site or at the time of interacting with us through the contact details. We reserve the right at any time to change or discontinue any or all of the Services (or any part or content of our Site) without prior notice. We will not be liable to you or any third party for any changes to, suspension or termination of some or all of the Services.

XVI. Termination of the parties' responsibilities

The responsibilities and obligations of the contracting parties under these Terms and Conditions shall remain applicable until such time as the agreement is concluded by either party. You may terminate your compliance with these Terms and Conditions at any time by notifying sapori.school directly that you do not wish to continue these provisions, or by ceasing to access our Site. If, in our judgment, we believe that you have violated or we suspect that you have violated one or more of these provisions, we reserve the right to suspend or permanently terminate your access to our site without prior notice to you, and you remain liable for any damages or liabilities incurred while using our site, including the date of suspension or permanent termination of access.

XVII. Conflict resolution. Applicable law

Any attempt to gain unauthorized access to the Site and any attempt at fraud will be reported to the appropriate authorities. Any dispute arising between Sapori.school and the user shall be attempted to be resolved amicably by agreement between the two parties. We invite you to send us any complaints you may have about our services to hello@sapori.school in order to resolve the situation as quickly as possible. If the conflict cannot be resolved amicably, the Estonian legal provisions in the field will apply, and the Estonian courts will be competent to resolve conflicts.

XVIII. Contact details

Questions, suggestions and complaints regarding the Terms and Conditions or other sapori.school policies

should be sent to hello@sapori.school

XIX. Final information

If any of the above clauses are found to be void or invalid, this shall not affect the validity of the remaining clauses.


This version has been updated to 4 December 2023.